If you have ever been sick and received the "runaround" from doctors, you know how frustrating the health care system can be. Your various physicians, pharmacists, and nurses seem to be disconnected and unaware of what the others are doing. Consequently, you receive inferior medical care that usually costs more than what it should. That's why case management is becoming such a popular field in the medical community. Coordination amongst providers is essential for optimal care.
What exactly is case management?
As a case manager, your job is to supervise and coordinate the care that a patient receives. This includes making sure that medical records are up to date and available for everyone who needs to see them. You also make certain that insurance providers and family members stay in the loop. In essence, you are in charge of the big picture by making sure that all the individual parts work together as one.
What kind of training will you need?
Case management requires both strong organization skills and a good understanding of medical facilities and the health care system. Thus, your training should focus on these two areas. Most programs last anywhere from 1-4 years depending on the exact area of the health care industry you decide to enter. A child, for example, might require a different type and level of attention than a recent retiree might. Speaking of which, opportunities for case management professionals should be quite numerous in the coming years. Baby Boomers will start to retire in droves. The potential for mishaps and poor coordination will rise exponentially. Thus, your management expertise will be in high demand.
Publish date: February 10, 2011